Ms Ada Chio de la Cruz
Mandarin Oriental, Macau, announced in a press release that the director of Marketing & Communications at the Mandarin Oriental Hotel, Ada Chio de la Cruz, was crowned Marketing & Communications Hotelier of the Year at the Hotelier Awards China 2014.
Also holding the role of regional director of communications in North Asia, Ada Chio began working at Mandarin Oriental in 2000.
According to the press release, wit her “solid communication skills and impressive creativity designing marketing initiatives,” Ada Chio de la Cruz has “played an important role in both the opening and re-launch of several Mandarin Oriental hotels throughout China and Taipei.” Under her supervision, Macau has received the award for Best Brand Communications in the Asia-Pacific.
“I am thrilled to be recognized in China’s first-ever hotelier awards,” said Ada Chio. “I am so lucky to do what I truly love, and I will continue my commitment to the Mandarin Oriental, and help the group [develop its] talents with my passion and experience.”
The hotel’s executive housekeeper, Ivy Leong, won as runner-up of CSR Hotelier of the Year. Ivy Leong has had over 17 years of experience in leading housekeeping teams in Malaysia and Macau. As an environmental enthusiast, she chairs the hotel’s Corporate Responsibility and Sustainability Committee.
Open to all hotels in Greater China, including Macau and Hong Kong, the Hotelier Awards China 2014 received close to 300 applications from over 100 properties and 44 brands. A two-round assessment process was conducted based on a combination of conditions presented in the application, as well as interviews and testimonials.
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