Reckitt Benckiser Korea apologizes for deadly sterilizers

British consumer goods company Reckitt Benckiser apologized yesterday for selling deadly disinfectants that killed or injured hundreds of people, five years after the government ordered the company to remove the products from shelves for health risks.
Ataur Safdar, head of the company’s Korean division, said the company accepted responsibility and wanted to make amends. He spoke at a news conference, where he was interrupted by angry and tearful victims and family members who cursed and hit him.
A teenager with a big, green oxygen tank, and four other people who were apparently victims or their families, walked to the stage to confront Safdar.
“Can you save the child? What are you going to do?” said a woman, in a scene broadcast live on television. “Why did it take so long?” a man said.
Safdar said the company will come up with a plan to compensate victims. It will also provide 10 billion won ($8.8 million) to a humanitarian fund for them, including 5 billion won it pledged two years earlier. He called the day “an important milestone in achieving progress for victims.”
But the victims and families rejected the apology, appealing to the South Korean public to punish Reckitt Benckiser with a boycott. In a press conference outside the prosecutors’ office, victims and campaigners lined up the products made by Reckitt Benckiser and asked the public not to buy them.
The apology came as South Korean prosecutors were investigating Reckitt Benckiser and about a dozen other companies for selling or manufacturing unsafe disinfectants. Earlier the company had refused to take responsibility.
In a separate statement after the press conference, civic groups representing the victims said they planned to file a complaint against Rakesh Kapoor, the British company’s chief executive officer, and the company’s seven other board members for failing to conduct safety tests before the disinfectant’s launch in 2001 and until sales were discontinued in 2011.
The victims have already filed a complaint against 10 disinfectant manufacturers and 19 companies that sold the products.
The health risks from the disinfectants came to attention in 2011 with mysterious lung ailments that killed pregnant women. Later that year, authorities said the chemicals PHMG and PGH in the disinfectants that many South Korean households used to cleanse humidifiers were to blame. AP