Mail to EU to require Customs e-declaration

Electronic Customs Declaration will be required for parcels sent to the EU, Switzerland and Norway from March 1, the Macao Post and Telecommunications Bureau (CTT) reminded the public over the weekend.

Failure to do so may result in the mail being returned and fees not refunded.

The requirement concerns mail being sent to or transiting through the aforementioned three jurisdictions in the form of EMS, parcels, registered small packets and small packets, except letters, the CTT added.

The CTT reminds senders to submit customs information through its website (https://cds.ctt.gov.mo) or via the mobile app. The information concerned includes the recipients’ address, email address, local contact telephone number, HS Code, category of mail items, quantity, value, and weight. A QR code will be generated after the completion of the relevant electronic customs declaration.

Before posting the items, senders have to present the corresponding QR code to CTT’s counter staff, who will check before mail acceptance whether there is any discrepancy between the corresponding declared information and the mail items.

The CTT reminds senders to provide a local contact telephone number and email address when posting, so as to supplement the customs declaration and cooperate with the inspection for the mailed items. Otherwise, the mail will be destroyed if returned, without a postage refund. AL