In April 2025, the company hosted various long-service recognition ceremonies to commend team members for their 20, 15 and 10 years of long service, honoring over 1,000 team members in total.
Talent is not merely a driver of business growth – it is also the heart of a strong corporate culture. As Macao’s largest private employer, Sands China has long upheld a people-centric philosophy, taking proactive steps to create a workplace that offers both promising prospects and a strong sense of belonging.
This year, Sands China was certified by the Top Employer Institute, a globally recognised authority, as a “Top Employer”, making it the first company in Macao’s tourism service industry to receive this international accolade, as well as the first integrated resort operator in the Asia Pacific region.
This accreditation affirms Sands China’s excellence in human resources, and reflects the solidarity and contribution of its over 27,000 team members.
Dr. Wilfred Wong, Executive Vice Chairman of Sands China Ltd.
Talent as Catalyst for our Shared Future
Dr. Wilfred Wong, Executive Vice Chairman of Sands China Ltd., said: “Sands China firmly believes that talent is a vital force in driving Macao’s economic diversification and the growth of its tourism industry.
Over the years, we have devoted ourselves to supporting the Macao SAR government’s policy of ‘Building Macao through Talent Training’ – by continually pushing innovations in our human resources strategies.
Through our efforts in attracting, cultivating and retaining professionals, Sands China has laid a robust foundation for its business while contributing to the city’s sustainable development.
Moving forward, we will further drive forward the efforts to refine talent cultivation infrastructure, helping Macao foster its economic diversification and strengthen its position as a world centre of tourism and leisure.”
Three Pillars: Attracting, Cultivating and Retaining Talent: Attracting Professionals: Diverse Career Opportunities for Local Employment
Sands China held a graduation ceremony for local youth who completed the summer internship programme.
Sands China launched Macao’s first three-year “Stage Technology and Event Production Course”. Students from the inaugural cohort successfully graduated this year
Leveraging its extensive and diversified integrated resort operations, Sands China has created over 1,400 various job types – covering MICE, hospitality, food and beverage, entertainment and retail sectors. The company has also extended its recruitment scope to sports in recent years. It has boosted the city’s economic development and offered a widened platform for local talent to grow and thrive. In 2025, Sands China has hired over 2,000 local team members.
Cultivating Talents: Elevating Training Platforms and Upward Mobility
Sands China organised a range of national education activities this year, including a visit to the Exhibition commemorating the 80th Anniversary of Victory in the War of Resistance.
Since the establishment of the Sands China Academy in 2015, the company has continued to invest in professional development across multiple disciplines. The academy comprises eight sub-academies — spanning areas of MICE, hospitality, integrated resort management, entertainment, facilities, responsible gaming, procurement, and retail. It has offered an array of training programmes to its team members, enhancing their professional capabilities and extending the pathways for their upward mobility. In response to industry transformation such as AI, the company has significantly increased its investment in boosting employee’s competitiveness. By closely monitoring international trends, prioritising skills enhancement and promoting lifelong learning habits among its workforce, the company has demonstrated full commitment to employee growth.
Since its founding in 2004, the number of Macao residents promoted to management within Sands China has risen steadily, with the ratio of management roles held by local team members significantly increasing from 20% in 2004 to 90% today.
In addition, Sands China continuously assists team members in strengthening their personal and professional development through multiple approaches. This year, the company once again hosted a series of national education activities, deepening the knowledge of China’s history, culture and development, and instilling a stronger sense of national pride and identity among team members.
Retaining Talent: Fostering Belonging to Enable Excellence
The wellbeing and all-round development of team members has been a key cornerstone of Sands China’s success. The company has pressed ahead with a wealth of initiatives to ensure a positive, supportive and fulfilling workplace that gives priority to promoting team members’ well-being and their family harmony, striving to nurture a corporate culture of inclusion, empathy and mutual support.
The company hosts “Sands China Amazing Summer” every year, encouraging parent-child bonding among team members.
Long-serving team members participated in a recognition ceremony.
This year, Sands China introduced a series of family-friendly initiatives to support team members welcoming newborns. These include paid Child Care Leave and the Parenthood Support Shift, helping employees better navigate both work and family duties during this important life stage. In addition, the company recognised 500 outstanding individuals whose dedication and service embody the company’s spirit and values at this year’s ‘Because We Care’ Annual Awards, encouraging all team members to carry this spirit forward. The company also regularly launches parent-child activities, sports and wellness programmes, as well as team-building events to strengthen workplace cohesion.
Sands China celebrates International Women’s Day with team members every year, supporting the diverse development of female employees.
By the end of 2025, more than 14,000 team members will have served the company for 10 years or longer, accounting for over 50% of the entire workforce. Among them, over 2,000 team members have been with the company for over 20 years, and 6,600 for over 15 years – a testament to Sands China’s workplace culture, well trusted and embraced by team members.
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