A total of 440 Sands China employees recently participated in a new responsible gaming training initiative, delivered by the Macao Gaming Industry Employees Home Integrated Services Centre, the Youth Volunteers Association of Macao (AJVM), and the Young Men’s Christian Association of Macau (YMCA) in May and June.
Each full-day training session was attended by around 20 employees from Sands China’s Table Games department. Sessions were held between May 12 and June 12.
Attendees participated in three activities. The Macao Gaming Employees Home Integrated Services Centre offered a responsible gaming themed board game, while YMCA Macau provided financial management training. AJVM delivered training on gaming myths featuring a responsible gaming video and game.
During AJVM’s training, team members learned about the symptoms of gambling disorder, the eight attitudes and behaviors of responsible gambling, and sessions on the functions of responsible gaming stations and kiosks, which included training on how to assist guests with the application procedure of the self-exclusion program.
Team members also learned about concepts of financial management, including personal financial risk assessment, savings, and investments in the YMCA workshop.