Ride-hailing returns via Gaode app

Macau residents and visitors now have a new option to hail taxis with the recent ride-hailing function added to the popular Chinese map app Gaode.

This service, which operates similarly to Uber and Didi, allows users to request immediate pickups or book rides in advance from participating local black taxis.

This development comes amid ongoing frustrations over Macau’s chronic taxi shortages. Approximately 1,600 taxis serve a population of nearly 700,000, along with a large influx of tourists on weekends and holidays.

Mainland sources report that the feature is accessible directly through the Gaode map app without requiring users to download additional applications or change their phone numbers.

Meanwhile, payments for the service can be made via MPay and, for mainland Chinese account holders, WeChat Pay or Alipay.

Despite the convenience, the service applies only to selected black taxis, and fares are reportedly higher than those on traditional taxi meters.

The Transport Bureau (DSAT) and the Public Security Police Force have previously voiced concerns over the legality of some taxis using online platforms to attract customers.

They noted that while such services are convenient, they violate Macau’s legal framework for passenger transport.

Ride-hailing services like Uber were banned in Macau in 2017 following a brief but popular stint starting in 2015, with authorities citing safety and legal concerns. The government has since been cautious about embracing ride-hailing, despite its widespread use in neighboring regions such as Hong Kong and the Chinese mainland.

Meanwhile, recently revised regulations aim to encourage the adoption of electric vehicles within the city’s taxi fleet.

Announced yesterday, these regulations allow taxis that have been in operation for over five years to be replaced through simplified procedures.

The changes eliminate mandatory deregistration for newer vehicles – allowing sub-five-year taxis to convert to private use – and remove outdated engine-size requirements.

Macau Taxi Drivers Mutual Help Association head, Tony Kuok, called the move “pragmatic,” noting that 63% of Macau’s 1,600 taxis exceed five-year lifespans with mounting repair costs. In a local media report, Kuok explained, “After five years of operation, taxis typically require extensive maintenance. Streamlining replacement procedures – requiring only Transport Bureau (DSAT) approval – reduces operational costs.” He added, “This also encourages electric vehicle (EV) adoption, offering eco-friendly alternatives. We urge the government to introduce EV charging subsidies or preferential pricing.”