Human resources | Self-service renewal application for maids today

Starting from 9 a.m. today, Macau residents can make renewal applications for their domestic helpers at over 40 locations, including the Border Checkpoint at the Border Gate, the Immigration Department Office Building, the China Plaza lobby and at all health centers.

Some locations are even open to the public around the clock. According to the government, over 24,000 employers and their domestic helpers will benefit from the new measures.

The employers may submit their applications at the self-service kiosks within 11 to 60 days before the expiry of the domestic helper’s ‘Authorization to Stay for Non-resident Workers,’ by verifying their identity with the Macau ID card and following the steps provided.

Following this, the domestic helper can complete the follow-up procedure and be granted a new ‘Authorization to Stay for Non-resident Worker’ by approaching the Immigration Department Office Building at Pac On or the Centro de Serviços da RAEM at Areia Preta and producing the notification printed at the self-service kiosks and the necessary documents listed in the notification.

Employers can choose to make the renewal application by self-service or at the  two government buildings mentioned.

In accordance with the policy of the MSAR to develop electronic government administration, the Public Security Police Force (PSP), the Identification Services Bureau and other departments have been collaborating since 2015 to develop a series of electronic services.

In September 2015, the Immigration Department of the Public Security Police Force launched self-service applications for the “Certificate of Personal Movement Record” through the multi-functional self-service kiosks of the Identification Services Bureau. In addition, self-
service kiosks for the “Certificate of Criminal Record” and multi-functional self-service kiosks were set up at the Immigration Department Office Building at Pac On, in April 2016 and November 2016 respectively.

In a press release issued yesterday, the PSP pledged to continue to develop more self-services for the public, as well as enhancing efficiency and optimizing internal administration.