Massive Amazon cloud outage has been resolved after disrupting internet use worldwide

Amazon says a massive outage of its cloud computing service has been resolved as of yesterday [Macau time], after a problem disrupted internet use around the world, taking down a broad range of online services, including social media, gaming, food delivery, streaming and financial platforms.

The all-day disruption and the ensuing exasperation it caused served as the latest reminder that 21st century society is increasingly dependent on just a handful of companies for much of its internet technology, which seems to work reliably until it suddenly breaks down.

About three hours after the outage began early Monday, Amazon Web Services said it was starting to recover, but it wasn’t until 6 p.m. Eastern that “services returned to normal operations,” Amazon said on its AWS health website, where it tracks outages.

AWS provides behind-the-scenes cloud computing infrastructure to some of the world’s biggest organizations. Its customers include government departments, universities and businesses, including The Associated Press.

Cybersecurity expert Mike Chapple said “a slow and bumpy recovery process” is “entirely normal.”

The process could trigger smaller disruptions, he said.