Uber marks six months in Macau with fivefold increase in taxi trips

Uber said Tuesday that trips booked through its Meter Taxi service in Macau increased more than fivefold between its launch period in February and July, as the ride-hailing platform reported growing use by residents and visitors.

The company, which launched its Meter Taxi service in Macau in February, said the number of completed trips reached a six-month high in July. The service allows users to book licensed Macau taxis through the Uber app, with fares calculated according to the official taxi meter and payments processed digitally.

Uber said the number of active partner drivers using the platform has approached four digits on average each month.

Based on data from February through August, Hong Kong was the largest source market for Uber riders in Macau. Other major markets included Taiwan, the United States, South Korea, mainland China, Japan and the United Kingdom.

The company said demand has also increased during major events, highlighting the connection between Macau’s tourism and entertainment sectors and local transportation demand.

During the Dragon Boat Festival long weekend, when Hong Kong singer Keung To held three consecutive concerts in Macau, Hong Kong residents accounted for more than one-third of Uber Meter Taxi users. Their share reached 37% on the busiest day, according to Uber.

On July 4, when four major concerts were held simultaneously in Macau, daily completed Meter Taxi trips reached a record high, the company said.

Uber said the figures demonstrate how changes in visitor flows during major events can translate into higher demand for local transportation services.

The company has also updated its Hong Kong-Macau Intercity Limousine service, which provides point-to-point private car transportation between the two markets.

The advance booking requirement has been reduced from 24 hours to eight hours before departure, while bookings can be made up to 90 days in advance. The service connects major hotels in Macau with Hong Kong International Airport and key border crossings.

Uber said the service uses upfront fixed pricing that includes applicable surcharges and up to 30 minutes of complimentary waiting time. It is aimed in part at cross-border business travelers and independent tourists.

With China’s National Day Golden Week approaching, Uber is also expanding access to its service for mainland visitors through a new WeChat Mini Program for Macau.

The program allows mainland users to access Uber through WeChat without downloading the Uber app or switching between applications. Users can log in with their WeChat credentials and pay through WeChat Pay, linked bank cards or available digital balances.

Mainland visitors accounted for up to 72% of Macau’s total visitor arrivals in 2025, according to Uber.

Estyn Chung

Estyn Chung, general manager of Uber Hong Kong, said the company’s growth in Macau reflected the role of transportation in supporting cross-border travel and local economic activity.

“Over the past six months, Uber’s robust growth in Macau has proven the immense value of seamless mobility in driving cross-border tourism and the local economy,” Chung said.

“With peak travel seasons like the National Day Golden Week and the Grand Prix fast approaching, our introduction of the ‘WeChat Mini Program’ is designed to offer a more seamless and convenient experience for the vast number of mainland travelers,” he added.

Chung said Uber would continue to expand its presence across Hong Kong, Macau and the Greater Bay Area while working with the local taxi and tourism sectors.

“We will continue to deeply anchor our presence to serve Hong Kong, Macau, and the broader Greater Bay Area, utilizing technology to empower local mobility, walk hand-in-hand with the local taxi industry and tourism sector, and collectively seize the infinite opportunities brought forth by the event economy,” he said.

The company said the WeChat Mini Program launch comes ahead of the National Day Golden Week and the 73rd Macau Grand Prix, when visitor numbers and transportation demand are expected to rise.

Uber is also offering a promotional fare for users in Macau. Under the promotion, users can receive a 90% discount on one Meter Taxi trip, capped at MOP50, by using the code MOMRT50. Uber entered Macau’s taxi market in February with its Meter Taxi option, allowing riders to request licensed taxis through its existing platform rather than booking private-hire vehicles.

The company said the service is intended to provide an additional digital booking channel for Macau’s taxi industry while giving residents and visitors access to taxi services through the app.