Uber is dismantling a secret weapon it used against local regulators who have been trying to curtail or shut down its ride-hailing service in some cities around the world.
The about-face announced yesterday comes less than a week after a report published in The New York Times exposed the existence of a technology feature nicknamed “Greyball” that identified regulators posing as riders while trying to collect evidence that Uber’s service was breaking local laws governing taxis.
The program served up a fake version of Uber’s popular app to make it appear the undercover regulators were summoning a car, only to have the ride never show up or canceled.
Uber now says it will ban greyballing undercover regulators, although it may take time to block the program completely.
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