Sands China recently hosted a Responsible Gaming Hong Kong Training Tour in January, aimed at supporting the Macao SAR government’s ‘Seeking Help for Winning the Future’ responsible gaming initiatives, while enhancing attendees’ understanding of related practices being implemented in Hong Kong to help them provide better support to those in need in Macao.
The 55 participating Responsible Gaming Ambassadors from Sands China visited the Tung Wah Group of Hospitals Even Centre, a leading counselling and treatment services organisation for gamblers with gambling disorder.
They learnt about the centre’s Anti-Gambling Ping Wo Truck, which tours around Hong Kong territories and schools conveying anti-gambling messages and raising awareness about the harms of gambling disorder through exhibitions, interactive games, and consultations.
The Even Centre’s peer counsellors also shared their valuable personal insights on gambling disorder, including how to effectively approach and assist patrons who may be dealing with gambling addiction.
One of the key objectives of the tour was to establish connections with Hong Kong’s responsible gaming organisations and bridge resources between the two cities, enabling Sands China to offer enhanced assistance to patrons, further improving its responsible gaming initiatives.
As part of the tour, participants had the opportunity to exchange ideas on the causes and effects of gambling disorder. They also learned about the financial and debt management strategies employed by Even Centre to assist those who are affected by the disorder.
The Responsible Gaming Hong Kong Training Tour is part of the Sands China’s ongoing efforts to promote education and well-being among its guests and team members. The company has been at the forefront of responsible gaming initiatives in Macao, being the first integrated resort operator to launch a self-exclusion program in 2004. The company has also included responsible gaming training in its company-wide team member orientation program since its inception.
Established in 2007, Sands China’s comprehensive responsible gaming program aims to contribute to the continuous development of the Macao community. The company is dedicated to addressing social issues, bearing corporate responsibility, and fostering a culture of responsible gaming in Macao.
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