Sands China team members participated in a Gaming Industry Responsible Gaming Promotion Day 2021 roadshow recently at Sands China properties, hosted by the Macao Gaming Industry Employees Home Integrated Services Centre.
Held in back-of-house team member areas, the aimed to increase team members’ awareness of responsible gaming and to refresh their responsible gaming knowledge.
Team members got a chance to play games and join activities related to responsible gaming during the roadshow, which reached more than 500 team members in total.
The roadshow also provided an opportunity for Sands China’s Responsible Gaming Ambassadors to practice their skills, as 20 of them were on hand at the event to help talk to team members about responsible gaming.
As Responsible Gaming Ambassadors, team members undergo additional training to gain enhanced knowledge of problem gambling, and awareness of the importance of responsible gaming – in order to provide appropriate response and assistance to patrons exhibiting signs of problem gambling.
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