GEG Empowers Team Member Cross-Functional Growth at Integrated Resort

GEG Empowers Team Member Cross-Functional Growth at Integrated Resort

As a leading integrated tourism and leisure enterprise in Macau, Galaxy Entertainment Group (GEG) actively supports the MSAR Government’s talent strategy by offering diverse career opportunities and promoting cross-functional growth. Over the years, GEG has provided over 32,000 promotions and horizontal development opportunities. Its industry-leading Hybrid Role Program enables team members to explore diverse career paths while contributing to talent foundation for Macau.

Cross-Functional Hybrid Role Program: Unlocking Career Possibilities

• Over 40 roles across 32 departments, including Hotel, Integrated Resort Services, Transportation, Retail, MICE, Entertainment and more.
• Enables horizontal growth with training and hands-on experience, while maintaining experience in gaming.
• Over 180 sharing sessions and 800 training courses, along with mentorship and buddy schemes.
• Breaking Boundaries: Denny Wong, Assistant Manager – Concierge & Front Services

“After 10 years in gaming, I transitioned to hotel operations. The structured training helped me quickly pick up services skills and expand my career goals.”

• Embracing Challenges: Him Leong, Manager – MICE Services

“With the company’s growth, I moved from Business Development to MICE. Supporting large-scale events enhances my communication and coordination skills.”

GEG’s Diverse Training: Shaping Industry Talent

• Average training hours per team member in 2024 increased by over 12% from 2023.
• Team members are encouraged to pursue professional certifications such as Forbes Hospitality Training. Over 4,000 team members earned certifications.
• Signature programs such as GEG Management & Leadership Training Series build leadership and strategic thinking skills.
• Empowered to Advance: Karl Yu, Vice President – Security

“Since joining GEG in 2013, I have been promoted 5 times. GEG provided clear career paths and training that helped me grow to be a leader.”

• Unleashing Potential: Yuki Chan, Executive Manager – Galaxy Kidz

“I received 4 promotions since 2016. GEG’s support for innovation enabled me to develop the Galaxy Kidz and shape a new career chapter.”