Brief
Macau, Henan sign consumer protection agreement

The Consumer Council (CC) and the Henan Consumer Association have signed a cooperation agreement to strengthen consumer rights protection. Under the deal, both sides launched a cross-border remote mediation project. Disputes involving Macau residents in Henan or Henan residents in Macau can now be resolved through video conferencing with local mediation and arbitration bodies. The agreement also promotes exchanges in consumer education, product testing, and information sharing to enhance cross-border consumer protection.
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