St. Regis hotel looking to recruit 700 team members

The St. Regis Macao, expected to open during the third quarter of this year at Sands Cotai Central, is looking to recruit 700 employees. The luxury hotel brand held its first job fair in Macau on Friday. It hopes to find suitable employees to fill vacancies not only within their hotel operations department, but also for human resources, sales and marketing.
The hotel’s general manager of human resources, Rachel Chan, said that a wide range of vacancies is on offer, namely positions in housekeeping, front office, guest services, and food and beverage. Vacancies within the hotel’s back-of-house are also available.
Last Friday, the hotel organized the first of a series of careers fairs to recruit 700 employees. About 180 people were interviewed this time, with St. Regis aiming to showcase their high-quality services to each of the candidates: “It was part of our plan to only receive 180 [candidates], as today’s [Friday] job fair is not the only one we will be organizing; it’s just the first. We would like to present the kind of service standards that we have for our guests. We would like candidates to have an exclusive experience, as we actually have one butler to one candidate.”
Ms Chan added, “We are looking for candidates who have the passion to deliver high-­quality services.”
Recalling her previous experiences running other job fairs, Ms Chan is convinced that it is possible to recruit all 700 team members.
Acknowledging that all hospitality businesses are facing challenges when recruiting staff in Macau, Ms Chan revealed that one of the schemes in use allows them to hire local students upon graduation. “We actually have partnered with City University, and we have a program to attract high school graduates. We will sponsor them through paying tuition fees for university, and then they will work for us for four years; and we guarantee that by the end of those four years, they will be promoted to a supervisor level,” she said.
The St. Regis job fairs will first target Macau residents. If vacancies remain unfilled, the company will then consider applying for foreign worker quotas, said Ms Chan.
She stated that it is important to plan ahead, so that companies have sufficient time to hire locals. However, Ms Chan also acknowledged the difficulties in filling all vacancies by resorting to the local labor force.
“Nevertheless, today was the first time that we have had a university student actually apply for a room attendant position. We accepted her because she was very suitable, but we asked her: why are you applying for this position? She said she understands that it would be a very labor-intensive position. But she also knows it’s a short-term position, and that, being a local, her chance of getting promoted is very high,” she recalled.
The St. Regis will offer 400 guest rooms and suites, as well as dining venues. The hotel also features a St. Regis bar. The bar will boast its own twist on the famed Bloody Mary cocktail, which was born at the St. Regis New York in the early 1990s.

hotel st. regis to open in q3

The St. Regis Macao, Cotai Central, will be opening during the third quarter of 2015, the company announced on Friday. The luxury brand’s 36th property worldwide will be located at Sands Cotai Central. Paul Cunningham, general manager of the St. Regis Macao, Cotai Central expressed his confidence in the hospitality industry, despite a consecutive drop in casino revenue, Radio Macau reported. He acknowledged that although the city is going through a difficult time, particularly with regard to the gaming industry, the economy will eventually recover.