Advertorial – MELCO | WHOLE PERSON DEVELOPMENT: Nurturing local talent for professional excellence

As one of the largest employers in Macau with over 21,000 employees, Melco Resorts & Entertainment fosters local talent for enhanced career prospects

Integrated resorts operator Melco’sdedication to providing world-class, non-gaming leisure offerings is apparent in its recent launch of Elēkron, the world’s first all-electric indoor theatrical stunt show, as well as its record-breaking achievements in the Michelin Guide 2019. Six signature restaurants attained a total of 10 Michelin Stars, establishing Melco as the world’s integrated resort operator with the highest number of Michelin stars.

This esteemed mark of excellence highlights Melco’s dedication to brilliance in food and beverage offerings; none of which would be possible without the determination and commitment of its extraordinary line-up of culinary talents. But such recognition on this global scale does not obscure Melco’s vision that commits to developing local employees as part of its Whole Person Development initiative. With deep roots in Macau, Melco continues to devote its greatest efforts to developing and nurturing local talent for excellence. 

Earlier this month, Melco selected a group of 15 local employees to participate in the first ever Macau Integrated Tourism and Leisure Enterprise Vocational Skills Competition co-organized by the Macao Federation of Trade Unions and Labour Affairs Bureau (DSAL). The Melco team received Bronze awards in the Hotel Services and Western Culinary competitions, in addition to receiving the culinary category award for Best Dessert.

Culinary category representatives came from all three of the company’s properties: including City of Dreams, Studio City and Altira Macau. The competition required teams to create and serve up multiple portions of three dishes including appetizer, main course and dessert, all within two and a half hours. To maximize time to prepare and to enable top quality teamwork, Melco devised special work schedules for participants to group together for brainstorming, training and the physical execution of the dishes.

Winner of the Best Dessert competition and Chef at Studio City Mr. Li Kun Pou, commented: “With Melco having multiple Michelin stars and a team of highly experienced chefs from the world over, as a young local Macau chef I would never have dreamt of being selected to represent the company. Thanks to Melco’s initiatives focused on nurturing local talent through comprehensive training for colleagues to support future opportunities, I am honored to participate, and even more thrilled to be named winner. From the onset of my successful application to the day of the actual competition, the company provided myself and teammates with intensive training and invaluable tips from the management team. I am extremely grateful to Melco for the opportunity, making the seemingly impossible possible, by enabling this experience that will undoubtedly benefit my professional and personal growth.”

Ms. Akiko Takahashi, Chief Officer of Human Resources and Corporate Social Responsibility expressed, “We are delighted to take part and support our teams to further enhance their professional skills, as well as advancing industry standards through competition. We would like to thank the Macao Federation of Trade Unions and DSAL for the opportunity, and of course our participating colleagues who contributed enthusiastically to showcase and further improve skills within their respective areas of profession.”

Melco’s teams also received industry recognition at the MORS Gold Pin Awards organized by Institute for Tourism Studies (IFT); with two colleagues winning Best Room Attendant and Best Chinese Cook – Cantonese Cuisine (Intermediate Level). Looking ahead, the company continues to develop local talent to broaden perspectives with focus on lifelong learning for a better, more sustainable Macau.

Participants worked together to achieve Bronze Award and Best Dessert in Culinary Competition

The Culinary team celebrate teamwork and achievements at the first Macau Integrated Tourism and Leisure Enterprise Vocational Skills Competition