Two responsible gaming kiosks, version 3.0, were introduced yesterday at the casino floors of Galaxy Macau and Wynn Palace.
The kiosks are a gaming help response mechanism that was launched by the government in 2012 – a program conceived and developed by the Social Welfare Bureau (IAS), Gaming Inspection and Coordination Bureau (DICJ) and the University of Macau’s Institute for the Study of Commercial Gaming.
Currently there are a total of 27 responsible gaming kiosks in the territory, three of which are located on three casino floors.
According to organizers, the kiosks have served some 9,000 residents and tourists, while around 81 of them used telephones to seek help.
Last year, 42 people registered for “self-exclusion from the casinos.”
Also last year, the first of a new version of self- use kiosks that aim to help tackle “problematic gaming” were inaugurated at Studio City.
The newly set up kiosks in the two gaming resorts also feature “Ambassadors of Responsible Gaming” staff that can help to provide information and kiosk operation procedures, as well as participate in promotional events.
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