IAM refutes netizens’ claims, says it is providing an ideal environment for pandas

Concerns have been raised recently about the living conditions of the giant pandas in Macau, but the Municipal Affairs Bureau (IAM) assures that the enclosure replicates their natural habitat with sunlight, shade, pools, and trees, while also providing professional training for the care team and establishing medical protocols.
In recent months, discussions about the giant pandas in Macau have gained significant attention on the Chinese social media platform Rednote, highlighting several concerns. Many users are questioning the pandas’ living conditions, arguing that the enclosures are too small and lack adequate space for natural behaviors, potentially impacting their mental health.
Concerns have also been raised about their diet, primarily consisting of bamboo leaves with limited nutritional variety, raising alarms about potential health risks. Observations of stereotypical behaviors, such as continuous pacing and rolling, have prompted inquiries into environmental stressors affecting the pandas.
Additionally, there are worries about the keepers’ qualifications, suggesting that their expertise may influence the quality of care provided. Netizens call for greater public attention to the pandas’ living conditions, hoping that increased awareness will lead to necessary improvements.
In response to inquiries from the Times regarding these concerns via IAM Connect, the bureau clarified its long-standing cooperative relationship with the Chengdu Research Base of Giant Panda Breeding by stating that it maintains close collaboration with the base, where experts are stationed in Macau on a long-term basis.
“They participate in the feeding and medical care of the giant pandas, work alongside the bureau’s animal care team to develop medical and care plans, and provide professional training to the bureau staff,” the bureau emphasized.
The authorities also highlighted that over the years, the panda experts stationed in Macau have diligently monitored the health of all giant pandas’ “Happy Family” members.
“They adjust diets and food portions based on the individual needs of each panda. Following recommendations from the Chengdu Research Base, we have enhanced the pandas’ environment with enrichment materials, such as bamboo tubes and hemp bags, to create engaging toys,” IAM said.
This year is particularly special as it marks the birthday celebrations for “Jian Jian” and “Kang Kang.” The authorities have prepared a festive array of treats, including fruits, birthday ice cream cakes, and large bamboo stalks, which provide the pandas with enjoyable playtime activities.
The statement specifically noted that, drawing on the breeding expertise of the Chengdu Research Base, caretakers no longer need to be present at all times for the “Happy Family” of pandas, as all members have reached adulthood. This approach minimizes unnecessary interference in their daily lives.
According to the IAM response, to ensure the healthy growth of the pandas, the bureau has established a regular medical examination schedule based on professional advice. This schedule includes blood tests, X-rays, and ultrasound examinations to monitor their health effectively. While local fur will be shaved for the accuracy of these examinations, this practice is endorsed by experts and is not expected to impact the health of the giant pandas.
The authorities have addressed concerns about the living conditions of the giant pandas in Macau, emphasizing that the Macau Giant Panda Pavilion plays a crucial role in the relocation and conservation of these beloved animals.
The enclosure was thoughtfully designed with input from panda experts, incorporating elements that mimic the pandas’ natural habitats. Features such as sunlight, shade, pools, and trees create an enriching environment where the pandas can move freely, play, and rest, ensuring their healthy growth.
Panda Pavilion remains one of Macau’s most popular attractions
Meanwhile, in response to inquiries about developing a Macau panda IP (intellectual property) branding and improving tourism resources in the Cotai area by utilizing attractions in the Coloane area, authorities proposed promoting both the pandas and the surrounding cultural and natural attractions to boost tourism.
In his written inquiry, legislator Ngan Iek Hang questioned the authorities’ plan to integrate tourism resources in the Cotai area through the Coloane attractions. He emphasized the need to enhance the promotion of the giant pandas and other animals in Macau’s Seac Pai Van Park and the cultural and natural landscapes of Coloane, Kai Ho, and Hac Sa.
Additionally, he called for developing route guidelines to attract more visitors and residents, thereby boosting the community economy.
In response to the lawmaker, the Macao Government Tourism Office (MGTO) revealed that it plans to expand the content of its mascot’s “Mak Mak” image, explore collaborations across various sectors, and develop distinctive cultural and tourism products aimed at deepening the integration of Macau’s tourism and artistic creativity.
The office also emphasized that the Macau Giant Panda Pavilion remains one of the region’s “most popular attractions.”
According to MGTO, a plan is in place to enhance the giant pandas’ visibility and exposure. This plan also includes promoting the panda exhibition through social media platforms, the “Macau Travel Guide,” and promotional videos. These efforts will connect the panda exhibition with nearby tourist attractions, Light Rapid Transit routes, dining facilities, and the history and local culture of Coloane.
MGTO also stated that it aims to organize visits for overseas tourism industry representatives, media, and influencers to experience the diverse “tourism+” integration and gain insights into Macau’s latest tourism products and highlights, including the Giant Panda Pavilion.
Additionally, it plans to produce themed short videos featuring Macau’s natural ecological resources and the Giant Panda Pavilion as core content to promote “Macau Study Tour” programs to overseas educational groups and students, highlighting Macau’s advancements in natural conservation.
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