Labor | Vietnamese workers complain of issues in communication

Vietnamese workers meet outside St Lawrence Market

A Vietnamese association has revealed that there have been several reported cases of Vietnamese domestic workers facing difficulties in communicating with their employers in the region.
The head of the Macau Vietnam Communal Association, Mon Peng, pointed out that the language barrier and cultural differences are two of the most common hurdles that Vietnamese domestic helpers are facing. The association has called for support in resolving problems that its members are experiencing.
As cited in TDM, Peng told reporters that it is a challenge for household workers to communicate with their employers, thus its association is offering them assistance.
“The employers of Macau, maybe due to language or culture problems, have poor communication with the helpers. This causes our association to help them voluntarily. There are around 100 to 200 cases in a year,” she said.
Peng noted that such conflicts are not difficult to solve as long as both parties are willing to resolve the issue.
According to the association, Vietnamese domestic workers earn an average monthly salary of MOP4,000, while meals and accommodation are provided by their employers.
As of May 2016, Vietnamese non-resident workers in the region totaled over 14,500.