Gov’t presents five-year plan to develop e-government

The MSAR government presented its five-year plan for the overall development of the e-government project.
Published on the government’s official webpage (www.gov.mo) on the last day of 2015, the plan consists of six parts and details measures to be developed between 2015 and 2019.
The highlights of the plan were several measures that aim to create a unified platform in collaboration with the Public Administration and Civil Service Bureau (SAFP) in order to better manage and store data related to human resources, finance and property management. The single platform would allow citizens to more readily obtain information and lodge requests concerning different public service procedures; to submit applications; to clarify the status of pending applications, or to even complete online payments.
Included in this objective is also the desire to extend the use and implementation of self-service kiosks, and to reduce the use of paper documents stored in archives.
Another measure listed is the “revamp of the Government Portal and the promotion of information disclosure”, that will allow the general public to “develop its creativity, using their public data to develop various forms of online services, mobile applications, or to use them for other purposes.”
Another of the goals has to do with the use of Internet-based technologies to perfect and further develop the goal of  “public consultation and public participation.” In this chapter, the government proposes to create a “management platform of advisory services”, to be integrated into the Government Portal, which in addition to collecting public opinions is also capable of managing activities and services.
As part of this chapter, the MSAR authorities will also initiate studies on the use of mega data technologies to analyze public consultations, which will be carried out using different methods in order to “improve the level of scientific-
based decisions adopted and risk management.”
In order to foster a sense of trust and safety with the population, the government’s five-year plan also pledges to uphold Internet security, and proposes to renew and update its security equipment in order to face contemporary challenges. RM